FAQ's

Frequently Asked Questions (FAQs)

The purpose of having your shopping experience at Kayce Barber without stress is something we desire. The following are responses to the frequently asked questions of our customers.

Shopping Information

Q: What are the different brands of grooming products you sell?

A: Our brands are of professional benchmark such as Babyliss Pro, Andis, Oster, StyleCraft, and WAHL. They are relied across the world to deliver high quality clippers, trimmers,shavers, massagers, and all the items necessary to barber.

Q: Are there any discounts and promotions?

A: Yes! We also have frequent promotions and special offers so that you may save on grooming equipment.

Q: You can keep post by following this way:

  • Subscribe to our email newsletter and receive special promovidentures and offers.
  • Keep up with us on social media to get the details of the latest offers.

Q; How do I care for my grooming accessories?
A: To keep your tools performing at their best:

  • Clean hair and debris off clippers, trimers or shavers regularly.
  • Apply Only cleaning solutions and disinfectant wipes hygienically cleared on your equipment.
  • Keep the tools in a dry area having no direct sunlight.

For specific care instructions, always check the manufacturer’s manual.

Order Information

Q: How do I purchase products from your website?

A:

  1. Search and place an order in your cart.
  2. Check(shipping/billing) out.
  3. Select your shipping and payment.
  4. Check and verify your order.
  5. Get Order Confirmation Notice and information.

Q:What payment methods do you accept?
A: We accept 

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Shopify Pay
  • Visa
  • UnionPay

.

Q: How can I confirm if a product is in stock?

  • Check the product page availability is displayed as “In Stock” or “Out of Stock.”
  • Contact our customer service team via email or phone for confirmation.

Shipping & Returns

Q: Can I track my order?

A: Yes! Enter your Order Number on the confirmation email and get into the Track Your Order section of our site (located at the top of the homepage or in the footer of the homepage).

Q: I do not love the product what happens then?

A: In this case, things may be returned within 14 days of delivery. See our Return Policy in all of the instruction.

Q: When will I receive my order?

A: Orders will generally arrive 4-7 business days after confirmation. Delays can happen unexpectedly hence the change in the time taken but you will always know the position of your order.

Customer Service

Can I contact customer service?
Absolutely! Our team is always ready to assist you.

  • Address: 21 Bookout Loop Powder Springs, 
    GA 30127, USA
  • Email: Support@kaycebarber.com
  • Phone: +17707766130
  • Business Hours: 09:00 – 17:00