Return & Refund Policy
Refund :
Your Satisfaction is Our Priority
Kayce Barber is committed to produce high-quality products and service. When there is nothing that is good by your expectations, we are the ones that need to set you straight.
Experience it Risk-Free
It will allow you to test your product during up to 14 days. When it does not suit your requirements, we will have no problem taking it back or making exchanges.
Seamless Refund Process
As soon as you send us your return, then our staff will go into operation. Your refund would be processed in 3-5 business days and an email would be sent to confirm it. Within 10 days of business, your initial mode of payment will be reflected.
Protection Against Defects
In the case of a damaged, faulty or incorrect product supply thereof, we will fix the problem at hand in the shortest process. We will ensure that it is free and easy to do returns. We will pay the shipping fees and no restocking charges.
Return :
Customers Customer satisfaction is highly valued at Kayce Barber, and we would do anything to ensure that every purchase experience is positive. You can also send back your order easily without any complications in case you are not satisfied with any products received. This Return Policy gives all the details on the same as regards the procedure of returning purchases made on Kayce Barber.
Return Eligibility
Most purchased items can be returned within 30 days of delivery for a refund. To be eligible for a return, the product must:
- Be unused
- Be in sellable condition
- Include original packaging and receipt
Initiating a Return
Pickups To place a pick-up request, just give a call to our customer services team +17707766130 or represent a request through an email address Support@kaycebarber.com . To do the return you will be required to give your order number and what you want to get back. You will be taken through the process of returning through our staff.
Shipping Returns
The refund fee will be on your own lot and you are supposed to create a means of receiving it back to us. We highly encourage the usage of a trackable shipping, and retaining your shipping receipt as evidence of return.
Refunds
When we get your returned item received and checked we will issue your refund. The average money being refunded is 10 business days and the refunds will be made to the same method of payment used to make a purchase. It should be pointed out that original sales shipping fees cannot be refunded.
Exceptions
Some items cannot be returned, including:
- Products that are tailor-made or customized for a customer’s request
- Special-order items
For any special requirements, please contact our customer support team prior to purchase.
Shipping Errors
In case you got the wrong item or something goes wrong with your order, then contact us right away. We will also send you a shipping label to send back and do the rest.
Damaged or Defective Items
In case you are issued with spoilt or faulty product, you can contact us immediately. We will book a replacement or refund all at no more expense of yours.
Change of Return Policy.
Kayce barber has the right to amend this return policy as it fits into various laws or business necessities.
Contact Information
For further queries, you can contact us through:
Address: 21 Bookout Loop Powder Springs,
GA 30127, USA
Email: Support@kaycebarber.com
Phone: +17707766130
Business Hours: 09:00 – 17:00